Crowd Controller

Why do this course

This course is for those who require the crowd control attainment on their security license for employment in venues, bars and other facility's as crowd controllers. This will also validate those who require refresher components as required by the office of fair trade. 





Time frame

This training is split into 2 components (theory and practical). Self-paced delivery allows the student to complete the theory portion online and complete the practical training in a class environment. Both packages must be completed within 6 (six) weeks. 



  • Student must have good literacy, language and numeracy level

  • Be an Australian or New Zealand Citizen or Resident documented with a Passport, Citizenship Certificate or Green Medicare Card (Must provide at least 1 Document)

  • Prove your identity documented with a Drivers License, 18+ Proof of Age Card, Keypass Card or Passport (Must provide at least 1 Document)

  • Students under 18 years of age are required to have parent/guardian permission

  • Students require a Unique Student Identifier number (register for free here)

  • We are not CRICOS approved and do not train international students



Complete workbook chapters and assessments for each unit


What I need to bring

All materials provided for the practical component. Theoretical component to be completed online. You will need to bring your own food. 


Course Units of Competency

  • CPPSEC3101 – Manage conflict and security risks using negotiation

  • CPPSEC3121 – Control persons using empty hand techniques

  • HLTAID006 – Provide Advanced First Aid (includes HLTAID003 – Provide first aid & HLTAID001 – Provide cardiopulmonary resuscitation)

Pathways to Further Learning

  • Armed guard

  • Cash-in-transit

  • Close Personal Protection

  • Control room operations

  • Guard Dog Handling

Training Locations

Class training venues are located in Emerald. talk to our trainer for further details on 0439446140.


All statement of attainment and certificate’s issued by a registered RTO and are nationally recognized.

Statement of Attainment’s and/or Certificate’s will be provided in an electronic form with a hardcopy available to collect or send via post. Express Post incurs $12.50 charge.